F.A.Q

IMPORTANT: When purchasing an item/service please add the item to cart, then proceed to go to the cart menu (The shopping bag located in the top right corner) before you checkout so you can add your XBOX gamertag/PSN ID to the order note! If you forget, not to worry! We will contact you right away. 

Q1: Is this website trustworthy?

A1: Of course. TVSM LTD (The owner/operator off this site) is a company founded in UK and has been active in the Real World Trading industry for more than a year without any issue and has had over one thousand positive reviews on ebay, we do not leave our customers unsatisfied. Feel free to place a small order to begin with to give us a try! (You won't regret it).

Checkout some off our feedback here: 

https://www.ebay.co.uk/usr/thevirtualsalesman

Q2: How quick will I receive my order?

A2: every order will be completed as quick as possible (usually within an hour or two at the most. In most instances this will be faster, in the extreme rare case that there is a severe delay in getting your order to you, we will keep you informed every step off the way and offer compensation if you're kept waiting to long. Our goal is to provide the best service possible. If your order cannot be sent at all we will always fully refund the customer but will work extremely hard to make sure that doesn't need to happen. 

Q3: How will my order be delivered?

A3: The order delivery method will vary depending on which game you purchase items, services or gold in. For the games we currently offer the delivery methods are as follows.

Elder Scrolls Online: Face to Face trade/in-game mail delivery.

Elden Ring: Face to Face trade.

Path Of Exile: Face to Face trade.

Please leave your Gamertag, PSN ID or anything we may need to complete your order on the order note before you checkout. 

Q4: Online Payments.

Please provide us with an accurate email address or phone number for us to be able to contact you if there are any issues with your order. 

We accept PayPal and major cards amongst other payment methods through our external payment partner (FasterPay).